FAQs

How can I join the live Q&As in the app?

If you want to join the Q&As or live discussion for the different keynotes or panels, please make sure to change the stream accordingly. You can do this by navigating to the agenda on your desktop app and click on the session you want to unlock the interactive features for. Then, right under the main info panel, you can find a box saying, “This is an Interactive Session with a live stream”. Click it and a window opens with the livestream and the interactive session features enabled. You are good to go and get into the discussion. If you continue to stay in the particular session after the keynote or panel has ended on the main stage, you will still be able to see the program but you will not be able to use the interactive features.

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Can I also use the other functionalities of the app like messaging, live Q&A’s and seeing the participant list?

Yes, you can! You will have the full functionality of our event app at your disposal. If streaming in real time, that means you can participate in discussions, ask questions, and interact with our keynote speakers and panellists as directed through the app!

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How do I access the event stream?

Register for your digital ticket and use the event code and and personal log in information in the email you receive to log into our event app whether on desktop or mobile is completely up to you! Using the app, you can stream all the events on our main stage, as well as content created especially for our digital attendees!

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How do I buy a ticket for the digital event?

When visiting our website, intercharge-network-conference.com, click on the button in the upper right corner “Get Ticket”. After detailing how many tickets you need, you will be asked to provide your personal information. In the drop-down menu, you can choose your ticket type. Choose the digital ticket to follow our event from afar and take part in digital formats especially created for our online attendees!

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What functions does the app have for attendees at EUREF campus?

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I am not joining the ICNC22 on-site. Do I still need the event app?

Yes! The app has important functions for attendees on-site as well as online. As a digital ticket holder, you can use the app to access our streamed content and interact with it in real time. For this purpose, we have both a mobile and a desktop version of the app available!

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I can’t find this email. What do I do now?

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How can I log into the app?

To log in, you first need to register for your ICNC ticket. Upon completion, you will receive your confirmation and an email with two pieces of information: The event code, and your personal log in data. Upon opening the app, first enter the event code: ICNC22. After that, you enter your personal log-in data.

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What measurements will be taken?

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Can I register at the venue?

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How do I pay for the registration?

If you are a consultant, and you have registered for a consultant ticket via our ticket shop, you can pay with credit card.

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What kind of tickets are available?

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If I have questions, who can I contact?

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What food will be served at the event?

At the ICNC, you have the possibility to choose between a variety of healthy and free dishes during lunch. For dinner on day 1, we serve the annual BBQ. There will be no dinner served on day 2.

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Is there room to check my bags?

Yes. You can store your luggage free of charge at the registration area in the Grüns Restaurant on campus.

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What are the parking arrangements and directions?

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What is the exact location?

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When is the event?

The intercharge Network Conference (ICNC) takes place on Monday the 12th and Tuesday the 13th of September 2022. On Monday, doors to the venue open at 9:00 and the program on the main stage will start at 11 am and end at 18:00. On Tuesday, the program on the main stage will run from 9:00 to 17:00.

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How to participate in a workshop?

Participation in the ICNC workshops is possible digitally on-site, depending on your ticket category.

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Why do I have to register for a workshop in advance?

The tickets are limited to the number of available seats in the workshop area of ICNC22. Therefore, only people who have booked a workshop online in advance are granted access.

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How can I register for a workshop?

Participants of the event will be actively informed about the bookable workshops. Registration is done online in advance via the ICNC Ticket Shop. Registration is through an application process coordinated by each workshop sponsor. You will receive your access authorization as soon as the sponsor has confirmed your participation. The basic requirement for workshop participation is the purchase of an on-site or digital event ticket.

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Do I have to print out my ICNC22 ticket?

No, if you have a smartphone with a standard screen resolution, that's enough for us. Necessary for our systems is the QR code that is on your ticket. You can also add your ticket to the ICNC event app and access it from there.

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Where can I purchase a ticket?

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How do I get access to the on-site event?

Scan your printed ticket or the digital QR code at the contactless registration desk. Make sure to bring a FFP-2 mask.

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Can appointments made within the app be transferred to my personal calendar?

All appointments and event items that are noted in your app can be exported to your personal calendar.

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Does the ICNC22 Application comply with the general data protection regulation (GDPR)?

The ICNC22 Application complies with the current version of the general data protection regulations (GDPR), meaning no personal data is transferred.

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Where can I download the app?

The ICNC22 application is available in the Google Play Store and Apple App Store.

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I already bought a ticket but now it is free for everyone?
What happens if the event gets postponed?
I cannot attend / my company prohibits me from attending?
Further question and COVID-19 measures

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